Shipping & delivery
Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations.
How do you ship packages?
Currently, we offer shipping across the U.S. only. Packages from our U.S. warehouse are shipped through USPS.
How long does shipping take?
All orders require 1 business day processing time. The estimated delivery time is 1-3 business days.
Do you provide tracking information?
Yes, you will receive an email with your tracking information.
Will my items be sent in one package?
If you have any other questions, please contact us and we will do our best to help you out.
This defrosting tray actually works as described. It comes with a drip tray to keep the countertop clean when defrosting meat. I see there are some negative reviews saying does not work. I think they must compare the defrosting tray with miscrowave. This is not magic and will not instantly defrost the meat. So I am pretty happy with the this product.
This was a big helper during holidays. It works good thawing raw foods. It seems like it’s made with good quality material. It comes drip tray so there is less mess processed. So far it exceed my expectations!!
It’s simple to use by putting whatever you want to defrosted on the top of the tray. And the tray is large enough to put more food on it at the same time. This tray saves my time of preparing meal. Also, it’s easy to clean and reuse again.
I bought this because my husband and I are really bad at making sure our meat is defrosted and ready to cook when we are ready to eat. This product works well and is easily cleaned. I am happy thinking my defrosting problems are done.
I have been really happy with this. It doesn't thaw instantly like a microwave, but it also doesn't dry out the edges and cook it like a microwave. It is lightweight and small enough to store and the nonstick surface cleans easily.
My husband loves this thing! It's perfect when you have things to do before you start dinner. Defrosts and stays clean with the holder underneath. I would recommend it.
Looks and works as advertised but I'm a bit sceptical about rubber sides, afraid they can easily fall off when moving the tray.
Lightweight and compact product that easily fits into tight cupboard spaces. I hate having to use the microwave to defrost as it does not do it evenly. With this tray, it really speeds up the defrosting process and makes the meal planning a lot easier.
Thaws food quickly. Rubber sides sometimes fall off when moving it. Afraid they will eventually get lost. It does thaw the meat quickly and it doesn’t it grey like in the microwave.
I’m a super skeptic of most reviews and wonder if they are legit. But this product actually works. Just received it yesterday and today I thawed 2 fairly thick steaks in about 2hrs and 15 minutes. I flipped them every 10-15 min. Impressive. No idea yet on durability bc I just purchased it.
I’m really surprised how fast my meat defrosts. Wow !!!!
I was a little skeptical buying this but I must say I am impressed. I did a trial test using an ice cube and i noticed right away that the ice is melting. Wow! This is very helpful, especially with my busy schedule as there are times that i forget to take out frozen food from the fridge.
Works as expected. I am always forgeting to pull something out of the freezer in the morning for dinner. With this product, I can come home from work, pull a steak out of the freezer, put it on this tray, change clothes, walk the dog, and by the time I am ready to make dinner, it is thawed and ready for cooking! No mess, no stress!
This is easily my favorite thing in my kitchen right now, I'm in love!! I'm one of those people that doesn't think about what's for dinner until 4pm, only to realize I have no meat thawed. Not a problem anymore!!!!
Great tray. There are many days that I forget to take something out of the freezer for dinner. This tray defrosts frozen items in less than 2 hours, like a whole steak
YES, IT WORKS VERY WELL. Defrosts within 30 min in opposed to hours. Highly recommend!!
Great addition to any kitchen! No more worrying about not taking the meat out of the freezer.
Works with meat, cheese, etc. Its awesome, really does cut the time in half. THANKS
Worth the money! 10x faster than traditional defrosting. Highly recommend!
I have used several defrosting trays before , BUT this tray is faster than other trays.
Simple design yet promising results. It won’t defrost frozen food instantly, but it sure defrosts evenly in about 30 minutes depending on what type of meat and the thickness of it. It worked much faster when I use the tong to turn it over each side for about 20 minutes. I even defrost my frozen berries on this. Using this tray to defrost is much better than using microwave or cold water to thaw any frozen stuff.
Regular burgers and turkey burgers take an hour and a half to completely thaw. I haven't used it for chicken cutlets yet, but I'm sure it's the same exact process. Love these trays! For people that don't want to leave stuff out on the counter overnight into the next day like a solid block of ice, this product is for you. You don't realize how valuable these thawing trays are until you get them.
Love this so much I bought 3 one for my son, one for a wedding gift and one for me. Totally awesome!
Overall I’m pleased with the tray. It definitely speeds up counter top thawing time. I even put it in the fridge with the frozen food. I use it quite often. Defrosts chicken strips thawed on it in about 45 min. It’s not instant but it helps.
This product really does work. I use it all the time. I no longer have to plan 2 days ahead of time. Most things out of the deep freeze only take 2 hours to thaw. I like mine so much I have already given one as a gift.